Privacy Policy

1) Who we are & how to contact us

Legal name: Trapound LLC
Address: 1445 Woodmont Ln NW #1926, Atlanta, GA 30318
Email: support@trapound.net

2) Information we collect

• Account & contact data: name, email and settings. Your password is stored and managed by Google. We do not store passwords when you log in via Google.
• Subscription & billing data: customer ID, subscription status, plan/price IDs, invoice history (processed by Stripe; we do not store full card numbers).
• App content: trade journal entries, notes, attachments you upload, and configuration you set (your content remains yours).
• Device & usage: IP address, device/browser info, pages/actions, timestamps, diagnostic logs (to keep the Service reliable and secure).
• Support: messages you send us (email or in-app).

3) How we use information

We use your data only to operate, secure, and improve the Service. Typical uses:

• Account creation, authentication, and user preferences
• Syncing and displaying your journal data and analytics
• Payments, billing, fraud prevention, and account notifications
• Security, debugging, and service improvement
• Responding to support requests

We do not sell your personal data. We do not share it with third parties for their own marketing or advertising.

4) Legal bases (EEA/UK)

• Contract: to provide the Service you requested
• Legitimate interests: security, fraud prevention, service improvement
• Consent: where required (e.g., certain cookies/communications)
• Legal obligation: to comply with applicable laws

5) Sharing with service providers (processors)

We share limited data with vendors that help us run the Service. They act on our instructions and may not use your data for their own purposes. Examples:

• Payments: Stripe (customer, subscription, invoices; card data handled by Stripe)
• Hosting & databases: reputable cloud providers (e.g., Firebase/Cloud, object storage)
• Email/support: email delivery and support tooling
• Operational analytics: first-party metrics to improve reliability and UX (not for ads)

6) Cookies & similar tech

We use strictly-necessary cookies and storage (e.g., session, auth). We may use functional and performance cookies to improve UX. You can control cookies via your browser; some features may not work without them.

7) Data retention

We keep personal data while your account is active and for a reasonable period afterward for backup, audit, and legal purposes. You can request deletion; we’ll remove or de-identify data unless we must keep it by law.

8) Security

We employ industry-standard security measures (encryption in transit, access controls, backups). No system is 100% secure; please use a strong, unique password and keep it confidential.

9) Your rights

Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data. To exercise rights, contact support@trapound.net. We will verify your request and respond as required by law.

• California (CCPA/CPRA): we do not “sell” or “share” personal information for cross-context behavioral advertising. You can request access or deletion as above.
• EEA/UK: you may lodge a complaint with your data protection authority.

10) International transfers

We may process data in the United States and other countries. Where required, we use appropriate safeguards (e.g., SCCs) for cross-border transfers.

11) Children

The Service is not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect data from children.

12) Changes to this Policy

We may update this Policy from time to time. If changes are material, we’ll provide notice (for example, email or in-app). Continued use after changes take effect means you accept the updated Policy.

13) Contact

Questions or requests? support@trapound.net