Terms of Service

1) Who we are & how to contact us

Legal name: Trapound LLC
Address: 1445 Woodmont Ln NW #1926, Atlanta, GA 30318
Email: support@trapound.net

2) Eligibility & account

You must be at least 18 and able to form a binding contract. Keep your credentials secure; you are responsible for activity under your account.

3) Subscriptions, trials & billing

Auto-renewal. Paid plans renew automatically each billing period (monthly/annual) until you cancel.

Pricing. Fees and taxes (if any) are shown at checkout. We may update prices with reasonable notice; changes apply to future renewals.

Trials. If your plan includes a free trial, the first charge occurs when the trial ends. Cancel before the trial ends to avoid charges.

Payment authorization. You authorize us (via Stripe) to store and charge your payment method for recurring fees and applicable taxes.

Refund policy

All fees are non-refundable and non-creditable once a billing period starts. If you cancel, you keep access through the end of your current term and won’t be charged again. We don’t provide partial or prorated refunds (including for mid-period cancellations or downgrades), except where required by law or if we agree otherwise in writing.

Chargebacks

If you dispute a valid charge, you remain responsible for amounts owed under these Terms. Please contact support first—we can usually resolve issues faster than a card dispute.

4) Managing & cancelling

Manage your plan, update payment methods, or cancel anytime via Account → Manage Billing (Stripe Customer Portal) or by contacting support. Cancellation takes effect at the end of the current billing period.

5) Acceptable use

Use the Service only for lawful purposes. You agree not to (and not to allow others to): misuse or overload the Service, scrape content, probe/bypass security, reverse-engineer, resell without permission, or violate laws or third-party rights.

6) Your data & privacy

• We use your data only to operate and improve the Service. (auth, syncing your journal/settings, analytics you request, security/fraud prevention, support).
• We do not sell your personal data and do not share it with third parties for their own marketing/advertising.
• We share limited data with service providers (processors) needed to run the Service (e.g., hosting/DB, email delivery, and Stripe for payments). They act on our instructions and may not use your data for their own purposes.
• We may create aggregated/de-identified statistics to improve features; these don’t identify you.
• You retain ownership of your content and grant us only the rights needed to host, process, and display it to provide the Service.

See our Privacy Policy for details and your rights.

7) SMS Reminder Program Terms

By separately enrolling in Trapound’s SMS Reminder Program, you authorize Trapound to send recurring automated text messages to the mobile number you provide. Messages may include reminders to log or review trades and related service or account notifications.

Message frequency varies based on your selected reminder settings and activity. Message and data rates may apply. Contact your wireless carrier for information about your messaging or data plan.

You may cancel SMS messages at any time by replying STOP. You may receive one final text confirming your opt-out. For assistance, reply HELP or contact support@trapound.net. You may re-enroll only by providing consent again.

Consent to receive text messages is not a condition of purchase or use of Trapound. Wireless carriers are not responsible for delayed or undelivered messages. Delivery is subject to effective transmission by your wireless provider and is not guaranteed.

Your participation in the SMS Reminder Program is also governed by our Privacy Policy, including our commitment not to share, sell, rent, or provide your mobile phone number or SMS consent to third parties or affiliates for marketing or promotional purposes.

8) Service changes & availability

We may add, change, or discontinue features with reasonable notice where practical. We aim for high availability but don’t guarantee uninterrupted Service. We may suspend accounts for non-payment, abuse, or security reasons.

9) Beta features & feedback

Beta/experimental features are provided “as is.” You grant us a royalty-free license to use feedback to improve the Service.

10) Trading & financial disclaimers (very important)

• No financial advice. Trapound provides journaling, analytics, and educational tools only. We do not provide investment, trading, legal, tax, or other professional advice.
• No signals, ideas, or setups. Trapound does not provide trade signals, trade recommendations, or specific trade setups. Any examples or educational content are illustrative only.
• Not a broker or advisor. Trapound is not a broker-dealer, investment adviser, commodity trading advisor (CTA), or money manager; we do not execute trades.
• Market risk is yours. Trading involves substantial risk, including loss of capital. Past or simulated performance (including backtests or analytics) does not guarantee future results. You are solely responsible for your decisions and outcomes.
• No guarantee of results. We do not guarantee improved performance, reduced risk, or profit.

11) Newsletters and Updates

When you signed up you were given the option to receive newsletters and updates on releases of Trapound. You can unsubscribe anytime by clicking the unsubscribe link in the email.

Users have the option to receive text or email reminders to journal their trades. This feature can be turned on and off in the Settings page of the app.

12) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE. WE DON’T WARRANT UNINTERRUPTED OR ERROR-FREE SERVICE.

13) Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER TRAPOUND NOR ITS SUPPLIERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST TRADING CAPITAL, LOST DATA, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

14) Indemnity

You agree to defend, indemnify, and hold harmless Trapound and its affiliates from claims, damages, liabilities, costs, and expenses arising out of your content, your use of the Service, or your breach of these Terms.

15) Governing law; venue

These Terms are governed by the laws of Georgia, excluding conflicts-of-law rules. Exclusive venue lies in the state or federal courts in Fulton County, Georgia. (If you prefer arbitration, add your arbitration clause here and have counsel review.)

16) Changes to these Terms

We may update these Terms from time to time. If changes are material, we’ll provide notice (e.g., email or in-app). Continued use after changes take effect means you accept the updated Terms.

17) Contact

Questions? support@trapound.net