Privacy Policy

Trapound Go ("Trapound Go," "we," "us," or "our") respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Trapound Go mobile application and any related websites, pages, or services that link to this Privacy Policy (collectively, the "Service").

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Trapound Go is operated by Trapound

If you have questions about this Privacy Policy, you can contact us at:

Email: support@trapound.net
Website: www.trapound.net
Mailing Address: 1445 Woodmart Ln, NW #1926, Atlanta GA 30318

2. Information We Collect

Because Trapound Go is designed as a lightweight calculator app, we aim to collect as little information as reasonably possible.

A. Information You Enter Into the App

We may process information you manually enter into the app, such as:

• account balance or risk budget
• stop loss values
• target values
• contract size, lot size, or related trade-planning inputs
• preferences or settings saved locally on your device

This information is used to provide calculator results and app functionality.

B. Purchase and Subscription Information

If you purchase Trapound Go through the Apple App Store or Google Play, the relevant app store may provide us or our service providers with limited transaction-related information, such as:

• purchase status
• subscription status
• renewal or expiration status
• country or region associated with the transaction
• transaction identifiers or similar purchase metadata

We do not receive your full payment card number from Apple or Google.

C. Device and Usage Information

We and our service providers may automatically collect limited technical information, such as:

• device type
• operating system
• app version
• language settings
• general region or country
• crash data
• diagnostic data
• basic usage events, such as screen views or feature interactions

D. Information From Customer Support

If you contact us, we may collect:

• your name
• email address
• the contents of your message
• attachments, screenshots, or other information you choose to send us

3. How We Use Information

We may use information to:

• provide, maintain, and improve Trapound Go
• calculate position-sizing and projection results
• save and restore app settings
• process or validate subscriptions and purchases
• diagnose crashes, bugs, and performance issues
• monitor product usage and improve the user experience
• respond to support requests
• protect the security and integrity of the Service
• comply with legal obligations and enforce our agreements

4. Legal Bases for Processing

If and to the extent applicable under privacy laws such as the GDPR or UK GDPR, we process personal information on one or more of the following legal bases:

• performance of a contract
• legitimate interests
• consent
• compliance with legal obligations

5. How We Share Information

We do not sell your personal information.

We may share information in the following limited circumstances:

A. Service Providers

We may share information with vendors that help us operate the Service, such as providers for:

• analytics
• crash reporting
• hosting or infrastructure
• customer support
• subscription or purchase validation

These parties are authorized to use information only as needed to provide services for us or on our behalf.

B. App Store and Platform Providers

If you download or purchase the app through Apple or Google, those companies may process information in accordance with their own privacy policies and terms.

C. Legal and Safety Reasons

We may disclose information if we reasonably believe it is necessary to:

• comply with applicable law, regulation, legal process, or governmental request
• enforce our agreements
• detect, investigate, or prevent fraud, abuse, or security issues
• protect the rights, property, or safety of Trapound Go, our users, or others

D. Business Transfers

We may disclose or transfer information in connection with a merger, financing, acquisition, bankruptcy, sale of assets, or similar business transaction.

6. Data Storage and Retention

Trapound Go may store some information locally on your device so the app can remember your settings and inputs.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Service
• maintain business and tax records
• resolve disputes
• enforce agreements
• comply with legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information.

However, no method of transmission over the internet and no method of electronic storage is completely secure.

For that reason, we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on your location, you may have certain privacy rights, such as the right to:

• access personal information
• correct personal information
• delete personal information
• object to or restrict certain processing
• withdraw consent where processing is based on consent
• receive a portable copy of certain information
• appeal a privacy-rights decision, where required by law

To make a request, contact us at support@trapound.net

We may need to verify your identity before fulfilling your request.

We may also retain certain information where permitted or required by law.

9. No Account Creation

Trapound Go currently does not require users to create an account or log in. Because there is no in-app account, certain account-based rights and features may not apply in the same way they would for an account-based service.

If this changes in the future, we may update this Privacy Policy and provide any additional notices required by law.

10. Children’s Privacy

Trapound Go is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at support@trapound.net and we will take appropriate steps.

If additional age thresholds apply where you live, we will comply with applicable law.

11. International Users

If you use Trapound Go from outside the country where we operate, your information may be transferred to and processed in countries that may have different data protection laws than your jurisdiction.

Where required, we will use appropriate safeguards for cross-border data transfers.

12. California Privacy Notice

If you are a California resident, you may have rights under California law regarding access to, deletion of, correction of, and information about our handling of personal information.

We do not sell personal information and do not share personal information for cross-context behavioral advertising as those terms may be defined under applicable California law, unless this Privacy Policy is updated to say otherwise.

To exercise applicable privacy rights, contact support@trapound.net

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the "Effective Date" above and may provide additional notice where required by law.

Your continued use of the Service after an updated Privacy Policy becomes effective means you acknowledge the revised Privacy Policy.